This policy explains what personal information KneeBolt (kneebolt.in) collects when you use our website and place an order, and how we use it. Last updated: 17 October 2026.
What we collect
When you place an order we collect your name, email address, phone number, delivery address and the items you ordered. If you write to us through the contact form we collect the details you enter in it. If you create an account we store your login details and order history.
Payments
Payments are processed by Razorpay (UPI, cards and net banking). Your card, UPI and bank details are entered on Razorpay’s secure payment screen. We do not see or store them. We receive only the payment status and reference for your order.
How we use your information
We use your information to process and deliver your order, to contact you about it, to answer your questions and to keep records required for accounting and tax purposes. We do not sell your personal information.
Sharing
We share your name, phone number and delivery address with delivery partners only so they can deliver your order. We share payment information with Razorpay to complete your payment. We may disclose information when the law requires it.
Cookies
Our website uses cookies that keep your cart and checkout working and remember your session. You can block cookies in your browser settings, but the cart and checkout may then not work.
Your choices
You can ask us to correct or delete your personal information, or tell us you no longer want to be contacted, by writing to us at the email address below. We keep order records for as long as the law requires.
Contact us
Email support@kneebolt.in or call +91 63543 07446. Our address is Near Kargil Petrol pump, Ahmedabad, Gujarat 380060, India.